The Definitive Guide: Yemahara Kosi Yekuvhara Kutengesa Kwerunhare

La kutengeswa kwefoni, inozivikanwawo se telesales, ndiyo imwe yenzira dzakakurumbira dzekudyidzana mune zvebhizinesi ranhasi. Iyi nzira inobvumira makambani kumisikidza yakananga uye yakasarudzika kuonana nevangangodaro vatengi, zvichikurudzira chivimbo uye kuwedzera mikana yekushandura. Zvakakosha kuratidza kuti kubudirira kana kukundikana kwemuenzaniso uyu wekutengesa kunowira zvakanyanya paunyanzvi hweunyanzvi hwekufona, uyo anofanirwa kunge ari nyanzvi kwete mukutengesa chete, asiwo mune. kukurukurirana zvinobudirira.

Chii chinoita kuti nyanzvi yekutengesa foni ive yakasiyana?

Un teleshopping commercial inoita basa rakakosha, ichishanda sebhiriji pakati pekambani nemutengi. Ichi chinongedzo hachingoratidzi huzivi hwekambani chete, asi zvakare chinova chinhu chakakosha chinonyengetedza mutengi kuita sarudzo yakanaka. Zvimwe zvinozivikanwa zvinosanganisira:

• Inzwi rinofadza: Una inzwi rakajeka uye modulated inobatsira kuchengetedza kufarira kwemutengi uye inofambisa kutaurirana.
• Tsitsi: kunzwisisa zvinodiwa uye zvinonetsa mutengi zvakakosha pakugadzira hukama hwekuvimba.
• Kuteerera uchishingaira: Chenjerera kune izvo izvo mutengi anogovera uye pindura zvakakodzera inogadzira kudyidzana kwakasiyana-siyana.
• Unyanzvi hwekunyengetedza: Ziva nzira yekutaura nayo kukosha yechigadzirwa kana sevhisi pasina kuisa kumanikidza kumutengi.

Mukuwedzera kune unyanzvi uhwu, mutengesi anofanira kunge ari wechokwadi, achiratidza chokwadi kufarira kugadzirisa matambudziko emutengi nekunzvenga nharo dzemazuva ose dzinogona kuonekwa sekumanikidzwa kana kusavimbika.

Matekiniki ekuvhara kutengesa kwefoni kwakabudirira

Pane nzira dzakasiyana dzekuvimbisa kuvharwa kwakabudirira kwekutengesa kwefoni. Pazasi, isu tinopa pasi mamwe eanonyanya kushanda matekiniki:

1. Kugadzirira kwapfuura: Usati wafona, zvakakosha unganidza ruzivo rwakakodzera nezvemutengi anogona. Izvi zvinosanganisira zvaunoda, zvinobvira kupokana uye data rine chekuita nechigadzirwa kana sevhisi ichapihwa.
2. Kukurumidza kuwirirana: Kutanga nhaurirano nekukwazisa kunofadza uye kumisa hukama hwepfungwa kunobatsira kugadzira nzvimbo yakanaka yekutengesa.
3. Kushandisa mibvunzo inoshanda: Bvunza mibvunzo yakananga inosundira mutengi kune a mhinduro yakanaka. Semuenzaniso, "Izuva ripi raungada kugamuchira odha yako?" pachinzvimbo chekuti “Ungada here kutenga?”
4. Gadzira kukurumidza: Kurudzira zvinopihwa ne nguva yakatarwa, sezvidzikiso zvakasarudzika, zvinogona kukurumidzira kuita sarudzo.
5. Maitiro ekuvhara chaiwo: Pakati pezvinonyanya kushandiswa ndeyekuvhara kwakananga, kuvharwa nesarudzo uye kuvhara nekuenzanisa (kuronga mabhenefiti maringe nezvinogoneka zvinogoneka).

Specialized training: Free course

Kana iwe uchida kuvandudza hunyanzvi hwako munzvimbo ino, iyo Yemahara kosi paMaitiro ekuvhara kutengesa kwefoni, yakarongwa neEpise, Consulting uye Training Center, mukana wakanaka kwazvo. Iyi kosi, ine nguva ye20 maawa ekudzidzisa uye modality paIndaneti, yakagadzirirwa kudzidzisa nyanzvi dzekutengesa telesales. Zvimwe zvezvinhu zvakakosha zvakafukidzwa zvinosanganisira:

• Matekiniki kuterera kuteerera uye kukurukurirana kunobudirira.
• Management of zvakajairika kurambana mukutengesa.
• Kuvhara mazano akasiyana hunhu hwevatengi.
• Maitiro uye unyanzvi mukutengesa runhare.

Nyaya inoenderana:

Zadzisa Accounting Kosi uye Nyanzvi ContaPlus

Mapoinzi akakosha ekusimbisa mukutengesa kwefoni

Neruzivo rwakawanikwa mune ino kosi, pamwe nekuenderera mberi kudzidzira, iwe unozogona kuwedzera yako migumisiro mune telesales. Mamwe matipi anokurudzirwa nenyanzvi ndeaya:

• Dzivisa maitiro: Kufona kwega kwega kunofanirwa kusvikwa nechido uye nehunhu, kudzivirira kuwira mukati monotonous scripts.
• Ziva mutengi wako: Gadzirisa imwe neimwe kudyidzana zvichienderana nezvido nezvido zvemutengi.
• Kuteerera uchishingaira: Dzidza kududzira toni uye mazwi emutengi kuti agadzirise maitiro ako.
• Kutsvaga: Kuratidza kufarira zvinodiwa nemutengi mushure mekutaura kwekutanga kunogona kuwedzera mikana yako yekuvhara kutengesa.

Musika unoda nyanzvi dzakadzidziswa mukutengesa runhare, uye neruzivo rwakakodzera uye nehunyanzvi kudzidziswa, unogona kuzviisa iwe senyanzvi mune ino yemakwikwi chikamu.